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| CRM Implementations |
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| Customer Service Automation |
| Whether you are running customer service,
product support, field service, telemarketing/telesales,
an order desk, or an IT help desk, Salesforce Service
& Support offers a comprehensive, multi-channel customer
service solution with all the advantages of salesforce.com's
on-demand technology. Salesforce Service & Support
helps you manage the complete lifecycle of customer service,
from logging cases to suggesting and delivering solutions
across multiple channels, including Web self-service and
live agent support. With the Apex platform, it's easy
to add cutting-edge applications from the salesforce.com
community of service and support experts. |
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